I purchased an Ambassador Masport BBQ almost 2 years ago. It had been working brilliantly, the fascia onn off and other decals were starting to wear off. Phoned the company LOW AND BEHOLD AN ACTUAL LOCAL ANSWERED THE PHONE!. I was asked to email the...

The stainless steel burners burn out in just a few months and new ones are so hard to get. I'd like to get cast iron replacements but can't because of the unusual length.

Purchased the product as i was so impressed with the build and standard of the BBQ. After the asembly found a few pieces missing and contcated customer service at Masport, The phone was answered by a Human being promptly and had my problem sorted out...