KitchenAid KGCS166GSS 38 in. Gas Cooktop

Kitchenaid either unintentional sells a deficient product with poor customer service when it comes to trying to rectifying a simple problem or worse intentional gouges customers.

We've been using this cooktop for a bit over 4 years now. In general, it serves its purpose quite well. I particularly like the lowest setting on the smallest burner, which is perfect for simmering or cooking rice without worry of boilover.

We've been using this cooktop for a bit over 4 years now. In general, it serves its purpose quite well. I particularly like the lowest setting on the smallest burner, which is perfect for simmering or cooking rice without worry of boilover. However, ...